Terms of Service

Effective Date: March 30, 2026  |  Last Updated: March 30, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website ranch-pizza.click. By visiting, browsing, creating an account on, or placing an order through this Site, you expressly agree to be bound by these Terms, our Privacy Policy (incorporated herein by reference), and any additional guidelines, rules, or policies posted on the Site.

These Terms apply to all visitors, users, and others who access or use the Site, including but not limited to customers who place food orders, registered account holders, and general browsers. Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes.

If you are using this Site on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case the terms "you" or "your" shall refer to such entity. If you do not have such authority, you may not accept these Terms and may not use the Site on behalf of such entity.

You must be at least 18 years of age (or the applicable age of majority in your jurisdiction) to use this Site and place orders. By using the Site, you represent and warrant that you meet this age requirement. We do not knowingly collect personal information from individuals under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Pizza Ranch operates as a food service business providing customers with the ability to browse our menu, place orders for food products including but not limited to pizzas, appetizers, beverages, and related food items, and arrange for delivery or in-store pickup, depending on availability in your area.

Our services include, but are not limited to:

• Online menu browsing and food ordering capabilities
• Order tracking and status updates
• Customer account creation and management
• Promotional offers, coupons, and loyalty program participation
• Customer support and inquiry management
• Delivery and/or in-store pickup coordination
• Payment processing for orders placed through the Site

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you or any third party. We may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability.

Product availability, pricing, and menu items are subject to change without notice and may vary by location. Images of food items displayed on the Site are for illustrative purposes only and may not exactly represent the final product delivered to you. We make reasonable efforts to describe and display our products accurately; however, we do not warrant that product descriptions, images, or other content on the Site are completely accurate, current, or error-free.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a user of this Site, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the confidentiality of your account credentials and password
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account or any other breach of security
• Use the Site only for lawful purposes and in accordance with these Terms
• Comply with all applicable local, state, federal, and international laws and regulations

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Site for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation, including the Federal Trade Commission Act (FTC Act) and applicable consumer protection laws
• Attempting to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site
• Using any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site or expose them to liability
• Transmitting any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
• Impersonating or attempting to impersonate Pizza Ranch, a Pizza Ranch employee, another user, or any other person or entity
• Engaging in any fraudulent activity, including placing fake or fraudulent orders
• Uploading or transmitting viruses or any other malicious code that will or may be used in any way that will affect the functionality or operation of the Site
• Collecting or harvesting any personally identifiable information from the Site without authorization
• Using the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site
• Circumventing or attempting to circumvent any security measures or access controls on the Site
• Reverse-engineering, decompiling, disassembling, or otherwise attempting to derive the source code of any software used in connection with the Site
• Using any information obtained from the Site to contact, advertise to, solicit, or sell to any third party without our prior written consent
• Making any unauthorized commercial use of the Site or its content

We reserve the right to terminate your access to the Site and take appropriate legal action for any violation of these prohibited activities, at our sole discretion and without prior notice.

4. Intellectual Property Rights

4.1 Ownership of Content

The Site and its entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, audio, graphics, logos, button icons, images, data compilations, and the design, selection, and arrangement thereof — are owned by Pizza Ranch, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its content solely for your personal, non-commercial use in connection with placing food orders and using our services. This license does not include:

• Any resale or commercial use of the Site or its contents
• Any collection and use of any product listings, descriptions, or prices
• Any derivative use of the Site or its contents
• Any downloading or copying of account information for the benefit of another merchant or business
• Any use of data mining, robots, or similar data gathering and extraction tools

4.3 Trademarks

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates or licensors. You must not use such marks without the prior written permission of Pizza Ranch. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

4.4 User-Submitted Content

If you submit reviews, feedback, suggestions, ideas, comments, or other content through the Site ("User Content"), you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any medium. You represent and warrant that you own or have the necessary rights to submit such User Content, and that doing so does not violate any third party's intellectual property or other rights.

5. Ordering and Payment Terms

5.1 Order Placement

When you place an order through our Site, you are making an offer to purchase food products at the prices listed. We reserve the right to accept or decline your order at our sole discretion. An order is not confirmed until you receive an order confirmation from us via email or on-screen notification.

5.2 Pricing

All prices are displayed in United States Dollars (USD) and are subject to applicable taxes. We reserve the right to change our prices at any time without prior notice. Price changes will not affect orders that have already been confirmed. In the event of a pricing error on the Site, we reserve the right to cancel orders placed at the incorrect price and will notify you of such cancellation and offer a refund if payment has already been processed.

5.3 Payment Processing

We accept various forms of payment as indicated on the Site at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• The payment information you provide is accurate and complete
• You will pay all charges incurred by your account, including applicable taxes and fees

All payment transactions are processed through secure third-party payment processors. We do not store your complete credit or debit card information on our servers. Your use of payment services is subject to the terms and conditions of our third-party payment processors.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final once an order has been prepared. However, if you receive an incorrect order or experience a quality issue, please contact us promptly at [email protected] and we will work with you to resolve the issue, which may include a replacement, store credit, or refund at our sole discretion.

5.5 Delivery

Delivery availability, fees, and estimated times are subject to change and may vary by location. We strive to deliver orders within estimated timeframes, but delivery times are not guaranteed and may be affected by factors beyond our control, including traffic, weather, and order volume. We are not liable for delays in delivery caused by such factors.

6. Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components
• Warranties regarding the accuracy, completeness, reliability, or timeliness of any content or information on the Site
• Warranties that the results obtained from the use of the Site will be accurate or reliable
• Warranties that food products will meet your specific dietary requirements or expectations beyond what is expressly stated

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the maximum extent permitted by applicable law.

Allergen and Dietary Information: While we make efforts to provide accurate allergen and nutritional information, we cannot guarantee that our products are free from allergens. Cross-contamination may occur in our kitchen environment. If you have severe allergies or specific dietary requirements, please contact us directly before placing an order.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business, or goodwill
• Business interruption or cost of substitute goods or services
• Damages arising from your use of, or inability to use, the Site or our services
• Damages arising from any errors, mistakes, or inaccuracies of content
• Damages arising from unauthorized access to or use of our servers and/or any personal information stored therein
• Damages arising from any interruption or cessation of transmission to or from our Site

THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF PIZZA RANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN ANY CASE, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent company, subsidiaries, affiliates, and their respective officers, directors, employees, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use or misuse of the Site or our services
• Your violation of any applicable federal, state, or local law or regulation
• Your violation of any third party's rights, including intellectual property rights or privacy rights
• Any content you submit, post, or transmit through the Site
• Your negligence, fraud, or willful misconduct
• Any dispute between you and a third party arising out of your use of the Site

We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You shall not settle any claim without our prior written consent.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your personal information as described in our Privacy Policy.

We comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), to the extent applicable, as well as the Federal Trade Commission Act (FTC Act) with respect to unfair or deceptive practices regarding data privacy.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. Please refer to our Privacy Policy for more information about these rights and how to exercise them.

10. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. We provide these links for your convenience only. We have no control over the content, privacy policies, or practices of any third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

We strongly advise you to read the terms of service and privacy policy of any third-party website you visit. Your interactions with third-party sites and services are governed solely by their own terms and policies, and we disclaim all liability in connection therewith.

11. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the Site shall be governed by and construed in accordance with the laws of the United States of America and applicable state laws, without giving effect to any choice of law or conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

These Terms are also subject to applicable federal laws, including but not limited to the Federal Trade Commission Act, the Computer Fraud and Abuse Act, the Electronic Communications Privacy Act, and the Children's Online Privacy Protection Act, as applicable.

If you are accessing the Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your local jurisdiction. We make no representation that the Site or any products or services referenced therein are appropriate or available for use in locations outside the United States.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first attempt to resolve any dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute cannot be resolved informally within that period, either party may pursue formal dispute resolution as described below.

12.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR THE USE OF THE SITE OR SERVICES, SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES.

The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitration shall be conducted on an individual basis and not as a class action, collective action, or representative proceeding.

12.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If this class action waiver is found unenforceable for any reason, then the entire arbitration agreement shall be null and void.

12.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information. Nothing in this section shall prevent either party from seeking relief in small claims court for disputes within the scope of that court's jurisdiction.

12.5 Time Limitation

Any claim arising out of or related to these Terms must be filed within one (1) year after the cause of action arose; otherwise, such claim is permanently barred, to the extent permitted by applicable law.

13. Term and Termination

13.1 Duration

These Terms of Service shall remain in full force and effect for as long as you use the Site or maintain an account with us, whichever is longer.

13.2 Termination by You

You may terminate your account and your agreement with these Terms at any time by discontinuing use of the Site and, if applicable, by contacting us to request deletion of your account at [email protected]. Please note that any outstanding orders or obligations must be fulfilled prior to or upon termination.

13.3 Termination by Us

We reserve the right to suspend, restrict, or terminate your access to the Site and/or your account, with or without notice and at our sole discretion, for any reason including but not limited to:

• Violation of these Terms or any applicable law or regulation
• Fraudulent, abusive, or otherwise unacceptable activity
• Conduct that we believe is harmful to us, other users, or third parties
• Extended periods of inactivity
• Non-payment or chargebacks related to orders placed on the Site
• Technical or security reasons

13.4 Effect of Termination

Upon termination of your account or access to the Site, your license to use the Site and its content shall immediately terminate. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and dispute resolution provisions.

14. Changes to Terms of Service

We reserve the right to revise and update these Terms of Service at any time, at our sole discretion. All changes are effective immediately upon posting to the Site, and apply to all access and use of the Site thereafter.

We will provide notice of material changes by:

• Updating the "Last Updated" date at the top of these Terms
• Sending an email notification to the email address associated with your account (if applicable)
• Posting a notice on the Site's homepage

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are responsible for periodically visiting this page to check for any changes. If you do not agree to the revised Terms, you must immediately stop accessing and using the Site.

15. Electronic Communications

When you use the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in any marketing email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional communications related to your orders and account.

16. Severability

If any provision of these Terms of Service is found to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of ours to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by us on the Site, constitute the entire agreement between you and Pizza Ranch with respect to the Site and your use thereof, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site.

These Terms may not be modified, supplemented, qualified, or interpreted by any prior course of dealing or trade or business custom or practice. No oral representations, statements, or inducements apart from these Terms and applicable policies have been made to you regarding your use of the Site.

18. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms arising out of causes beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, acts of government, labor disputes, civil unrest, fires, floods, internet outages, power failures, or other events beyond our reasonable control. In such cases, we will notify you as soon as reasonably practicable and make reasonable efforts to minimize the impact on your orders and our services.

19. Accessibility

Pizza Ranch is committed to ensuring that our Site is accessible to individuals with disabilities in accordance with applicable law, including the Americans with Disabilities Act (ADA). We strive to make our Site usable by all individuals. If you experience any difficulty accessing our Site or any of its content, please contact us at [email protected] and we will work to provide you with the information or service you are seeking through alternative means.

20. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or our services, please do not hesitate to contact us using the information below:

We strive to respond to all inquiries within two (2) to five (5) business days. For urgent matters, please clearly indicate the nature of your inquiry in the subject line of your email.

These Terms of Service were last updated on March 30, 2026, and are effective as of that date.